OKR/KPI – macht Outcome sichtbar und steuert Change-Wirkung. Verbinde Adoption (Leading) mit Business-Wirkung (Lagging).
Tipp
Starte mit wenigen Metriken (max. 6–10). Wichtig ist Cadence + Ownership, nicht Daten-Fülle.
Outcome-OKR
| Objective | Key Result 1 | Key Result 2 | Owner | Check-in |
|---|---|---|---|---|
| [Outcome] | [KR] | [KR] | […] | wöchentlich |
Change-Metriken
| Kategorie | Metrik | Definition | Quelle | Frequenz | Zielwert |
|---|---|---|---|---|---|
| Adoption | […] | […] | […] | […] | […] |
| Proficiency | […] | […] | […] | […] | […] |
| Outcome | […] | […] | […] | […] | […] |